General terms and conditions
95% of our orders are completed and shipped on the next business day. However, Stickerkid cannot be responsible for delivery delays or any additional import charges applied by the country.
A slight difference in color or background between the website illustrations or in brochures and the end product cannot be accepted as a cause for refund or exchange.
We ship all orders via UPS. Delivery is usually 1 business day for Switzerland. After the successful payment, you will receive a copy of your invoice per email with all the details of your order.
Faulty products and all mistakes on our part will be rectified at no cost to you. However, claims must be filed no later than 10 days after delivery.
This does not apply to design or spelling mistakes (i.e. misspelling of names, missing numbers, etc.) not noticed before finishing your order. Once your order finished, any requests cannot be taken into account to ensure production and dispatch of your order in 24h. We will however, happily work with you to find a solution! So please still get in touch.
Stickerkid keeps personal data pertaining to its customers solely to process orders and to comply with the fiscal and accountancy norms of the country of production and management. No data will be transmitted to or kept by a third party. Personal information of clients will not be used for publicity distribution without consent.
Stickerkid protects the financial information of its customers with SSL (Secure Socket Layer) to ensure secure transmission and transfer of data. Only the issuer of the credit card has knowledge of the details on the credit card. Stickerkid does not have that information.
The applicable law is Swiss law and the courts of Geneva are competent to settle all disputes arising from our sales.
If you chose "Invoice by ByJuno as a payment method, you also accept those conditions
These terms and conditions are the terms and conditions of Byjuno AG ("Byjuno") for the "Byjuno invoice". With the choice and use of the "Byjuno invoice“ with the Merchant, you confirm that you agree to the validity of these terms and conditions. The current version of these terms and conditions applies when you make a purchase.
Intrum AG checks your credit standing before and/or during the conclusion of the purchase from the Merchant. If you select the Byjuno invoice with partial payment option, the Merchant shall assign the purchase price claim to Byjuno. In this case, Byjuno takes possession of the purchase price claim ("Claim") and handles payment processing. You enter into a direct contractual relationship with Byjuno regarding the Claim and must pay the Claim directly to Byjuno. As long as Byjuno has an outstanding claim against you, address changes are to be communicated to Byjuno without undue delay.
If you have selected „Byjuno invoice“ you pay the purchase price by invoice. The payment deadline corresponds to 20 days, starting from the invoice date. After expiration of the aforementioned payment deadline without receipt of payment, the complete claim invoiced is due and the customer is automatically in default of payment for the entire outstanding claim without a reminder. If you are in default of payment, Byjuno can hire a debt collection company in Switzerland or abroad or assign the claim.
Interest of 14.9% per year (360 days) is charged on all outstanding amounts in case of payment default. In addition to the price of the goods, for business customers (B2B) we charge an administration fee of up to CHF 5.00 per invoice. A fee of CHF 3.50 is charged per postal sending in paper form. If there are arrears in payment arrears, we first send a reminder by email and later by regular postal mail (no email reminder if postal mail sending is activated). We levy dunning charges of up to CHF 30.00 for each individual reminder. If you do not immediately inform us about an address change, we will charge you CHF 30.00 for address enquiries. If the email address is invalid, Byjuno can send the invoice/reminder via regular postal mail and charge an additional fee of CHF 10.00. A refund, which is not related to a product defect or a product recall, will incur a processing fee of CHF 25.00.
Default interest of 14.9% p.a. (360 days) applies to the balance of the receivables. Costs if transferred to a collection agency: Collection fee in CHF, based on the amount of the receivables: 37 (up to 19); 58 (up to 59); 145 (up to 399); 225 (up to 999); 285 (up to 1,999); 385 (up to 2,999); 575 (up to 4,999); 685 (up to 6,999); 825 (up to 9,999); 1,375 (up to 19,999); 2,600 (up to 49,999); 6% of the receivables (from 50,000). Byjuno is entitled to transfer the outstanding invoice amount(s) or the right to receive payments pursuant to these provisions to third parties. The collection agency is authorized to handle the claim without restrictions.